Effective Date: February 7, 2025
Website: kctech.com.np
Email: [email protected]
Location: Kathmandu, Nepal

KC Multi Restaurant ("we," "our," or "us") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name, phone number, email address
• Delivery address and location (for order tracking)
• Payment details (processed securely via third-party payment providers)

b. Usage Information

• App activity, including orders placed, restaurants browsed, and preferences
• Device information (such as IP address, operating system, and app version)
• Cookies and similar tracking technologies for app functionality and improvements

2. How We Use Your Information

We use the collected information to:

• Process food orders and facilitate deliveries
• Provide customer support and respond to inquiries
• Improve app performance and personalize user experience
• Prevent fraudulent activities and ensure security
• Send updates, promotions, or important notices (if you opt-in)

3. Information Sharing

We do not sell or rent your personal data. However, we may share your information with:

• Partner Restaurants – To process and fulfill your orders
• Delivery Partners – To ensure timely deliveries
• Payment Providers – For secure payment processing
• Legal Authorities – If required by law for fraud prevention or compliance

4. Data Security

We implement industry-standard security measures to protect your data. However, no digital platform is 100% secure. Users are responsible for maintaining the confidentiality of their account credentials.

5. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal data
• Opt out of promotional emails or notifications
• Request a copy of your stored data by contacting us at [email protected]

6. Third-Party Links & Services

KC Multi Restaurant may contain links to third-party websites or services. We are not responsible for their privacy practices, so we encourage you to read their policies before providing any data.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted in the app, and continued use of the app signifies your acceptance of the updated policy.

8. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:
📧 Email: [email protected]
🌐 Website: kctech.com.np

By using KC Multi Restaurant, you agree to this Privacy Policy. Thank you for trusting us!