Terms and condition



Effective Date: February 7, 2025
Website: kctech.com.np
Email: [email protected]
Location: Kathmandu, Nepal

Welcome to KC Multi Restaurant! By using our mobile application, you agree to comply with the following Terms and Conditions. Please read them carefully before using the app.

1. Acceptance of Terms

By accessing or using KC Multi Restaurant, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, please do not use the app.

2. Use of the App

  • The app is designed for users to browse restaurants, place food orders, and make payments.
  • You must be at least 18 years old or have parental consent to use the app.
  • You agree to provide accurate personal and payment details when using the app.

3. Orders & Payments

  • All food orders placed through the app are final once confirmed.
  • Prices listed in the app are set by restaurants and may include additional taxes or charges.
  • Payments can be made through available payment options within the app. KC Multi Restaurant is not responsible for any payment failures due to technical issues.

4. Cancellations & Refunds

  • Cancellation policies may vary by restaurant. You should check restaurant-specific policies before ordering.
  • Refunds will only be processed under exceptional circumstances, such as failed transactions or undelivered orders.
  • If you experience any issues, contact us at [email protected].

5. User Responsibilities

  • You agree not to misuse the app for fraudulent or illegal activities.
  • Any inappropriate behavior, abuse, or fraudulent activity may result in account suspension or legal action.

6. Limitation of Liability

  • KC Multi Restaurant acts as a platform connecting users and restaurants. We are not responsible for food quality, delays, or incorrect orders.
  • We do not guarantee uninterrupted service and are not liable for technical issues or maintenance downtime.

7. Privacy Policy

By using the app, you also agree to our Privacy Policy, which explains how we collect, use, and protect your personal data.

8. Changes to Terms

KC Multi Restaurant reserves the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting in the app. Continued use of the app means acceptance of the updated terms.

9. Contact Information

For any inquiries, please contact us at [email protected] or visit our website kctech.com.np.

By using KC Multi Restaurant, you agree to these Terms and Conditions. Thank you for choosing us!